Shriram Properties is concerned in relation to his or her customers’ well-being.
They will function tricky to make much better households and also much better connection with their clients.
To make certain purchaser grievances are usually dealt with within an proper fashion, they have got inserted any issue decision hierarchy in position.
In case of any kind of issues, clients really should abide by these ways:
1. On-site Customer support Administrator:
Every single Shriram Properties internet site has a customer care administrator to treat purchaser grievances. When the project can be just one that was handed over, then a clients can certainly enlighten the particular upkeep personnel in internet site. Here is the 1st stage of speak to for any kind of problems or even considerations in which clients may possibly run into.
3. DGM/AVP at Hq:
The second stage of speak to, in a situation where onsite administrator is not able to fix the challenge, clients are encouraged to speak to the particular DGM/AVP/VP with the head office in case there is initiatives not handed over. Even so when the project have been handed over, the next stage of speak to to the clients, could be the AGM/ upkeep with the head office. The speak to details of the particular concerned project scalp may be extracted from the particular on-site purchaser manager’s office. It is possible to send in your grievances directly to all of them via snail mail.
3. Executive and also Controlling Director:
The final stage of speak to inside issue decision practice finishes at professional and also coping with director levels. Here is the greatest levels in which a customer’s complaint may be jumped to help.
Even though, there is a hierarchy in position, these people rely on quick issue decision. Each complaint can be treated like a goal. The focused group springs in to action as soon as any complaint can be authorized with the on-site customer care administrator.
Shriram Properties takes take great pride in inside actuality at this time there hasn’t been a good solitary illustration of the issue staying jumped towards higher supervision. Of which themselves addresses quantities of prints in relation to his or her effective purchaser connection group.
Any issue is a issue. No matter exactly how small, complete get back to all of them in case you have any kind of.
Shriram Properties customer support is there to listen to you.
They will function tricky to make much better households and also much better connection with their clients.
To make certain purchaser grievances are usually dealt with within an proper fashion, they have got inserted any issue decision hierarchy in position.
In case of any kind of issues, clients really should abide by these ways:
1. On-site Customer support Administrator:
Every single Shriram Properties internet site has a customer care administrator to treat purchaser grievances. When the project can be just one that was handed over, then a clients can certainly enlighten the particular upkeep personnel in internet site. Here is the 1st stage of speak to for any kind of problems or even considerations in which clients may possibly run into.
3. DGM/AVP at Hq:
The second stage of speak to, in a situation where onsite administrator is not able to fix the challenge, clients are encouraged to speak to the particular DGM/AVP/VP with the head office in case there is initiatives not handed over. Even so when the project have been handed over, the next stage of speak to to the clients, could be the AGM/ upkeep with the head office. The speak to details of the particular concerned project scalp may be extracted from the particular on-site purchaser manager’s office. It is possible to send in your grievances directly to all of them via snail mail.
3. Executive and also Controlling Director:
The final stage of speak to inside issue decision practice finishes at professional and also coping with director levels. Here is the greatest levels in which a customer’s complaint may be jumped to help.
Even though, there is a hierarchy in position, these people rely on quick issue decision. Each complaint can be treated like a goal. The focused group springs in to action as soon as any complaint can be authorized with the on-site customer care administrator.
Shriram Properties takes take great pride in inside actuality at this time there hasn’t been a good solitary illustration of the issue staying jumped towards higher supervision. Of which themselves addresses quantities of prints in relation to his or her effective purchaser connection group.
Any issue is a issue. No matter exactly how small, complete get back to all of them in case you have any kind of.
Shriram Properties customer support is there to listen to you.
